Cancellation policy

Last updated: December 24, 2025

This policy explains how cancellations and changes work for purchases made through Raising the Bar, including subscriptions and pre-orders. Please review carefully before completing your purchase.

Subscriptions

When you purchase a Raising the Bar subscription, you are enrolling in a recurring, pre-paid subscription that delivers on a monthly cadence based on the subscription term you select (1, 3, 6, or 12 months).

Billing & Renewals

• Subscription billing occurs on the 1st day of the month of your renewal period.
• Subscriptions automatically renew unless canceled prior to the renewal date.
• Your payment method will be securely stored and charged according to your selected subscription term.

Cancellations & Changes

• You may cancel or make changes to your subscription at any time before your next renewal date.
• Cancellations apply to future renewals only.
• Any remaining boxes in a pre-paid subscription term will still ship as scheduled.

Refunds

• Subscriptions are pre-paid and non-refundable.
• Once the first box of a multi-month subscription has shipped, we are unable to offer returns or refunds of any kind.
• Please refer to our Returns & Refunds Policy for additional details.

You can manage your subscription using the link provided in your order confirmation email or by contacting us at info@weareraisingthebar.com.

Pre-Orders

When you purchase a pre-order, you are reserving a product that is not yet in inventory or is scheduled to ship at a later date. Estimated ship dates will be noted on the product page at the time of purchase.

Billing

• Pre-orders may be charged in full at checkout or charged once the item is ready to ship, depending on the product listing.
• If payment is deferred, your payment method will be securely stored until fulfillment.

Cancellations

• Pre-orders may be canceled prior to fulfillment.
• Once a pre-order has shipped, it can no longer be canceled.

Refunds

• Refund eligibility for pre-orders follows our standard Returns & Refunds Policy.
• Shipping fees are non-refundable once an order has shipped.

Try Before You Buy

Raising the Bar does not currently offer try-before-you-buy purchases. Any unauthorized use or assumption of this purchase option is not supported.

Questions & Support

If you have questions about your purchase, subscription, or eligibility for cancellation, please contact us at info@weareraisingthebar.com before your order ships. We’re always happy to help clarify details before fulfillment.