Refund policy

Last updated: December 24, 2025

Subscriptions

All Raising the Bar subscription boxes are pre-paid and non-refundable. Once a subscription box has shipped, we’re unable to offer returns or refunds of any kind. Cancellations apply to future renewals only, and any remaining boxes on your account will still ship as scheduled.

One-Time Purchases

Due to the nature of our products, we do not accept returns on food or beverage items, opened products, gift cards, or sale items.

Damages, Missing, or Incorrect Items

Please inspect your order upon delivery and contact us right away if:

An item arrives damaged
An item is missing
You receive the wrong item

To help us resolve the issue as quickly as possible, please email info@weareraisingthebar.com within 48 hours of delivery and include:

Your order number
Clear photos of the damaged, missing, or incorrect item(s)
Photos of the shipping box and packing materials (if applicable)

In the rare event an item is damaged during transit or an error occurs, we’re always happy to make it right.

Exchanges

We do not offer direct exchanges. If an item qualifies for a replacement due to damage or error, our team will coordinate next steps with you directly.

Refunds

If a refund is approved (for eligible non-subscription items only), it will be issued to your original payment method. Please allow up to 10 business days for your bank or credit card provider to process and post the refund.

If you have any questions about this policy or your order, please reach out to info@weareraisingthebar.com , we’re happy to help.

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