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The Shrub Club Zero-Proof Cocktail Kit
The Shrub Club Zero-Proof Cocktail Kit

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Shipping policy

Last updated: December 24, 2025

Delivery typically takes 1–8 business days, depending on your location and the shipping method selected at checkout.

Once your order leaves our warehouse, you’ll receive a shipping confirmation email with tracking details. Please allow up to 24 hours for tracking to update after the label is created, and be sure to check your spam or promotions folder, just in case.

Subscription Orders

Monthly subscription boxes ship in a bulk shipment around the 10th of each month. 

  • Once a subscription box is in the shipping queue or has shipped, we’re unable to modify the order.
  • If you sign up between the 11th–24th, your first box ships right away
  • If you sign up between the 25th–10th, your first box will ship with the next monthly shipment, typically by the 10th of the month.

One-Time Orders

One-time orders typically ship within 1–2 business days.

  • Once an order is in the shipping queue or has shipped, we’re unable to modify the order.
  • Items listed as pre-sale will ship according to the timeline noted on the product page

Processing Time

Orders are processed Monday–Friday, excluding weekends and holidays. During high-volume periods (including holidays, promotions, or subscription shipment windows), processing times may be slightly longer.

Shipping Methods & Rates

We ship using a variety of carriers, depending on package size, destination, and shipping method selected at checkout. Shipping rates are calculated at checkout based on the delivery address, package weight, and selected shipping method.

Subscription shipping is a flat rate of $9.50 per month, billed with your subscription renewal

Shipping costs are non-refundable once an order has shipped.

Address Accuracy

Customers are responsible for ensuring shipping information is correct at checkout. Orders shipped to an incorrect or incomplete address cannot be rerouted once they are in transit.

If a package is returned to us due to an incorrect address, the customer may be responsible for reshipping costs.

Delivery Delays, Lost, or Stolen Packages

Estimated delivery times are provided by the carrier and are not guaranteed. Weather events, carrier delays, or peak shipping periods may impact delivery timelines.

Raising the Bar is not responsible for packages marked as delivered by the carrier but reported as missing or stolen. We recommend shipping to a secure location and monitoring tracking updates closely.

Damaged, Missing, or Incorrect Items

Please inspect your order upon delivery and contact us within 48 hours if an item arrives damaged, is missing, or is incorrect. To help us resolve the issue quickly, please include your order number and clear photos of the item(s), packaging, and shipping box (if applicable). We’re always happy to help make it right.

International Shipping

At this time, Raising the Bar primarily ships within the United States. If international shipping is available, additional duties, taxes, and customs fees may apply and are the responsibility of the customer.