Privacy policy

Last updated: December 24, 2025

Commitment

Raising The Bar (“Raising The Bar,” “we,” “us,” or “our”) recognizes the importance of protecting your personal and financial information. Maintaining your trust and confidentiality is a priority.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our website, make a purchase, interact with our Services, or otherwise communicate with us.

By accessing or using our website or Services, you acknowledge that you have read and understand this Privacy Policy and consent to the collection, use, and disclosure of your information as described below.

If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

Services & Platform

We Are Raising The Bar operates this website and online store to provide a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to process orders, payments, shipping, and related services.

Information you submit through our Services may be shared with Shopify and other service providers as necessary to operate and improve the Services.

Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. We may collect the following categories of personal information depending on how you interact with us and as permitted by law:

Information You Provide Directly

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment and transaction details
• Account credentials and preferences
• Communications with us (e.g., customer support inquiries)

Information Collected Automatically

• IP address
• Device, browser, and network information
• Usage data (pages viewed, interactions, navigation behavior)
• Cookies and similar tracking technologies

Information from Third Parties

• Shopify and payment processors
• Fulfillment, shipping, and analytics partners
• Marketing and advertising partners
• Publicly available sources, where permitted

We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

How We Use Your Information

We use personal information to:

Provide and Improve Our Services

• Process orders, payments, shipping, returns, and exchanges
• Create and manage accounts
• Remember preferences and shopping activity
• Provide customer support
• Improve website functionality and user experience

Marketing & Communications

• Send order confirmations and account-related messages
• Share product updates, promotions, and events (you may unsubscribe at any time)
• Deliver relevant advertising and recommendations

Security & Legal Compliance

• Prevent fraud and unauthorized activity
• Protect our Services, customers, and business
• Comply with legal obligations and respond to lawful requests

How We Disclose Personal Information

We do not sell or rent your personal information. We may disclose information in the following circumstances:

• With Shopify and service providers that help us operate our business (payments, fulfillment, analytics, customer support)
• With marketing partners for advertising and promotional purposes, consistent with applicable law
• With affiliates or within our corporate group
• When required by law, legal process, or to protect rights and safety
• In connection with a business transaction, such as a merger or acquisition
• With your consent or at your direction

Relationship With Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information about your interactions with our store in order to provide and improve the Services.

Shopify may use your information across merchants and services to support features such as personalized advertising. In these cases, Shopify is responsible for responding to privacy rights requests related to its processing.

Learn more:

• Shopify Privacy Policy: https://privacy.shopify.com
• Shopify Privacy Portal: https://privacy.shopify.com/en

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and performance
• Remember preferences
• Improve functionality and user experience

You can manage cookie preferences through your browser settings. Disabling cookies may impact site functionality.

Your Rights & Choices

Depending on where you live, you may have rights to:

• Access or request a copy of your personal information
• Request correction or deletion
• Request data portability
• Opt out of targeted advertising or “sale”/“sharing” of personal information
• Manage marketing communication preferences

We honor Global Privacy Control (GPC) signals where required by law.

You may exercise your rights by contacting us using the information below. We may need to verify your identity before fulfilling requests.

We will not discriminate against you for exercising your privacy rights.

Data Retention & Security

We retain personal information only as long as necessary to:

• Provide Services
• Maintain accounts
• Comply with legal obligations
• Resolve disputes

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

International Transfers

Your information may be transferred to and processed in countries outside your place of residence. When required, we rely on approved legal transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: info@weareraisingthebar.com.