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FAQs

If you have a question that’s not addressed here, please feel free to contact us.

general

What is Raising The Bar?

Raising the Bar is a monthly subscription box for anyone who is interested in alcohol-free beverages, for whatever reason. Newly sober? Cutting back? Pregnant? Taking a break? Whatever your reason for wanting to explore zero-proof cocktails, we are here to help you discover delicious and innovative alcohol-free options.

Why was Raising The Bar created?

Driven by the rise of innovative alcohol-free brands and the ever-growing #sobercurious movement, our Founder and CEO, Abbie Romanul, launched Raising the Bar to make zero-proof cocktails more approachable and fun for everyone. Now, we’re thrilled to showcase the standout products that have helped us craft the ultimate alcohol-free home bar experience!

How does it work?

Every month, usually around the 15th, we deliver a curated box packed with everything you need to craft delicious, seasonal, alcohol-free cocktails right from home! Inside, you’ll find two unique recipe options (that make up to 10 drinks), a standout ready-to-drink feature, and even a playlist to set the perfect vibe. Plus, on our Box Recipes page, we share creative ways to use the ingredients for even more beverage options!

Occasionally, as stock levels allow, new members may receive a recent box from a previous month as their first shipment so they can get mixing their first batch of cocktails right away! For more information on shipping and processing, see our Shipping Policies.

How many drinks does each kit make?

Each box serves up to 10 refreshing drinks, but the fun doesn’t stop there! After you’ve tried all the recipes on our Box Recipes page, you’ll still have leftover ingredients to experiment with, giving you the freedom to unleash your creativity and craft your own zero-proof masterpieces!

I need support. Who do I reach out to?

Please reach out to info@weareraisingthebar.com for any questions, comments, or concerns. It may take one business day for our team to get back to you but rest assured we’ll be in touch soon!

Do I have to commit to a monthly subscription?

We offer flexible subscription options, including a month-to-month plan that can be canceled before the next renewal date. Multi-month subscriptions can be canceled at any time, please note that cancelation only affects your next cancelation and all boxes on your account will still ship. For one-time gift subscriptions that don’t auto-renew, select “this is a gift” at checkout. If a subscription isn’t your style or you’re looking for a one-time box, we offer a few one-time boxes in our one-time box shop.

recipes & ingredients

What's in this month's box?

November’s box, Stuffed, contains 1 – 750 ml bottle of Blutul Bianco NA Vermouth, 1 – can Jukes 6 – The Sparkling Red, 1 – 2ct sachet Big Heart Chai Tea, 2 – cans Chuala Tonic Water – Zero, 2 – cans Top Note Tonic Cola*, 1 – package Leisuremann’s Turkey Gravy,  1 – can Spiritless Old Fashioned, 1 – package Dardiman’s Lemon Slices, 1 – package Freestyle Snacks Olives, 1 – bar spoon, 1 – recipe card,

If this box isn’t quite your vibe, no worries! You can easily skip, pause, or swap it for a different one by emailing info@weareraisingthebar.com. We’re here to help you get the most out of your subscription!

 

 

Can I customize my box?

We don’t offer customization for individual boxes, as each box is carefully curated to create a cohesive experience. Think of us more like a curated subscription rather than a bottle shop. We select drinks that work harmoniously together to offer something fresh, exciting, and balanced in every box.

If this box isn’t quite your vibe, no worries! You can easily skip, pause, or swap it for a different one by emailing info@weareraisingthebar.com. We’re here to help you get the most out of your subscription!

 

 

Where can I find the recipes for the boxes?

Each month we create several unique recipes using the ingredients provided in the box. To access all the recipes, simply scan the QR code on the recipe card enclosed in the box or visit our Box Recipes page.

Are all of the ingredients completely alcohol-free?

Although the majority of ingredients included in a Raising the Bar box are entirely devoid of alcohol, specific items such as bitters, kombucha, or dealcoholized beverages may contain minimal alcohol traces – 0.5% or less. Choosing to consume products that contain alcohol is a very personal choice. Notably, the items featured in our standard Raising the Bar subscription maintain an alcohol content equivalent to, or lower than, that found in ripe fruit, soy sauce, bananas, vinegar, yeast-leavened bread, yogurt with live cultures, mustard, Pepsi, and Coke.

Are your boxes gluten-free, vegan, low in sugar, and/or pregnancy-friendly?

The majority of ingredients found in a Raising the Bar box are both gluten-free and vegan. While we have previously featured items like honey or wheat-based beer, we always offer alternative suggestions for those who prefer not to use such ingredients. While many of our ingredients are naturally sweet, please note that our boxes are not sugar-free.  All Raising the Bar boxes are simply suggestions into what is possible in the realm of zero-proof mixology. We urge our members to experiment with the recipes and ingredients within the box according to their taste or nutritional preferences to find their next favorite proof cocktail!

When it comes to pregnancy and nursing considerations, we prioritize the use of ingredients that are safe for consumption during these periods. However, on occasion, we might include ingredients in that are typically recommended to be avoided during pregnancy when used in medicinal quantities. We strongly advise carefully reviewing all the ingredients in your box and consulting your healthcare provider before consuming any ingredients you’re unsure about.

If you want to dive into the ingredients of this month’s box you can learn more by reading our blog posts: https://weareraisingthebar.com/blog/. If you have any specific questions about the products in your Raising the Bar box, please don’t hesitate to reach out to us at info@weareraisingthebar.com.

What is the calorie content of the drinks?

As we produce new recipes every month, the calorie count varies from cocktail to cocktail. Nutritional information for most of the ingredients included in the box can be found on the packaging. Want to know more about the ingredients featured in this month’s box? Head over to our blog for all the details: https://weareraisingthebar.com/blog/.

I loved a product I received. Where can I buy more?

Head over to our blog for all the details on where you can restock your favorite products: https://weareraisingthebar.com/blog/.

gifting

Do you send gift notes?

Absolutely! During checkout, please choose the ‘This is a gift’ option and enter your message in the ‘gift message’ field. We will include the gift note inside the box so your recipient will know it’s from you!

I sent a gift to someone. How can I check the status of the delivery?

Once your gift box is on its way, you will receive an email containing tracking information. If you have any questions, please don’t hesitate to email us at info@weareraisingthebar.com.

I am gifting a subscription to someone but do not wish the subscription to renew automatically. How do I do this?

All gift orders do not automatically renew unless specifically selected to do so. To ensure your subscription does not automatically renew, select “This is a gift” during checkout. You can then select the start date and duration of the subscription. It’s important to keep in mind that the start date you choose is when your order will be added to our shipping queue, not necessarily when your recipient will receive their first box. If you need the package to arrive by a specific date, please email info@weareraisingthebar.com to coordinate.

I am interested in a group order for corporate gifting or an event. How does it work?

We love collaborating with corporate and group orders! We can provide complete customization options for recipes, barware, and additional services like hosted happy hours. For more information regarding our corporate, group, and event orders, please email us at corporate@weareraisingthebar.com even if you haven’t finalized all the details yet!

During checkout for my gift subscription, it asked me when I would like the subscription to start. Would my recipient receive the box on that day?

During the checkout process select the start date and duration of the subscription. It’s important to keep in mind that the start date you choose is when your order will be added to our shipping queue, not necessarily when your recipient will receive their first box. If you need the package to arrive by a specific date, please email info@weareraisingthebar.com to coordinate.

Subscriptions will be shipped for delivery on or around the 15th of the month, with rolling shipping for orders placed after the 15th. Occasionally, as stock levels allow, new members may receive a recent box from a previous month as their first shipment so they can get mixing their first batch of cocktails right away!

order & shipping

How much is shipping?

A fixed shipping fee of $10.00 per subscription box is applied to all orders. However, the shipping and handling rate for our one-time boxes may differ, and the corresponding fees are indicated on each product page. You can find additional details regarding our shipping procedures in our Shipping Policy.

Where does RTB ship?

We currently only ship to the United States, United States territories, and APO/FPO boxes.

When will my box ship?

Monthly subscriptions are shipped for delivery on or around the 15th of each month. Orders placed after the 15th will be shipped on a rolling basis. One-time box shipping timelines are specified on each individual product page.

 

How will I know when my box is on its way?

We will send you an email with tracking information as soon as your box has shipped. If you have any concerns or queries, please do not hesitate to reach out to us at info@weareraisingthebar.com.

Which box will I receive?

Your first subscription box is detailed on our Subscription page. Ordinarily, it corresponds to the month in which you subscribed. If you have any questions about which box you will receive please reach out to us at info@weareraisingthebar.com.

How do I cancel my subscription?

Subscription renewals are processed the first week of the month and you can cancel any time before your next renewal date. As all subscriptions are pre-paid, cancelling your subscription will only affect future renewals. All boxes remaining on your account will be shipped. To manage your subscription, log onto your account here. Select “Subscriptions”, “Details” (this is where you can pause your subscription), “Billing Details”, and finally “Subscription Settings” in the bottom right hand corner. “Subscription Settings” is where you will be able to cancel your subscription. 

How do I make updates to my account?

To manage your account, please log in to your customer portal here. Once you’re logged in, you can update your account details, including your payment and billing information, as well as your shipping address.  For assistance with pausing, skipping, or swapping a box please email us at info@weareraisingthebar.com.

My box arrive damaged or with broken ingredients. Can I get a replacement?

We are sorry to hear that you received a damaged item! In the rare event an item is broken during transit, we are always happy to replace the damaged product. Please reach out to us right away at info@weareraisingthebar.com so we can help!

group & corporate events

Does RTB coordinate corporate/group orders or events?

Yes, we’re delighted to collaborate with groups and events of any size! For products in our current inventory, there’s no minimum order. If you’re looking for customized boxes, we typically require a minimum of 40. Reach out to us at corporate@weareraisingthebar.com, and we can explore the best options for your event—whether it’s direct shipping, quick fulfillment, custom branding, bar tools, mixology classes, or unique custom drink recipes. The possibilities are endless!

raising the bar merch

How long does it take to get my RTB merch?

When you order any Raising the Bar merch, we custom make one just for you! Each item is made to order and may take between 3-8 business days for the order to be processed. All RTB merch will be shipped separately from any other items on your order. RTB merch is shipped via USPS Parcel Select Ground. Please expect 2 – 8 days for delivery once your order has been processed. You will receive a shipping notification once your order is complete and ready for shipping. Additional processing time and possible shipping delays may be imposed during the busy holiday season. Please reach out to us at info@weareraisingthebar.com if you have any questions about the processing time of your order.